Privacy Policy

The management of the Attlan app respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia. This policy explains how your information is collected, used, and protected when using our application.

Legal Basis for Processing

Attlan processes your personal data based on one or more of the following legal grounds as provided by the Saudi PDPL:

Your explicit consent for a specific purpose or purposes.
The necessity of processing to fulfill an agreement in which you are a party (e.g., app terms of use for service delivery).
The necessity of processing to comply with a legal obligation imposed on the data controller (the app).
The necessity of processing for a legitimate interest of the controller or a third party, provided it does not conflict with your rights and interests.

1. Information We Collect

We may collect the following types of data:

Personal Information: such as name, national ID/residency number (if required), email address, phone number, home address, and payment details including credit card data.

Technical Information: including device details, IP address, browser type, operating system, and usage logs.

Service Usage Data: such as user preferences, in-app activity, and error reports.

Cookies and Tracking Technologies: used to improve service quality and user experience.

2. Purpose of Collecting Information

We use the information we collect for the following purposes:

To provide and improve our services and enhance user experience.
To communicate with users about updates or technical support.
To maintain the security of the app and prevent fraudulent activities.
To process payments and complete transactions related to services.
To comply with legal and regulatory obligations in Saudi Arabia.

We only collect the minimum necessary personal data to achieve these purposes. No additional or unrelated data will be collected.

Your personal data will be retained for the duration of your active use of the app. If the app is not used for a full year, all data will be permanently deleted.

3. How We Protect Your Information

We take all necessary technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction, including:

Storing data in secure and encrypted environments.
Limiting access to relevant employees or contractors only.
Using secure communication technologies (e.g., SSL/TLS).

In the event of a breach that could result in serious harm, we will notify both you and the competent authority (SDAIA) in accordance with applicable legal requirements.

4. Sharing Information with Third Parties

We do not sell, rent, or share your personal data with third parties for marketing purposes. However, some data may be shared with:

Service providers who assist in delivering services (e.g., payment processors or cloud service providers), under contractual obligations to maintain data confidentiality.
Government or regulatory authorities upon official request and in accordance with applicable laws.

In any data sharing situation, we ensure compliance with Saudi data protection requirements, including signing data processing agreements that ensure confidentiality, data security, and define third-party responsibilities.

International Data Transfer:

Your personal data may be transferred outside the Kingdom of Saudi Arabia to be processed by our service providers abroad. In such cases, we will take all necessary measures to ensure that the data is transferred and processed with a level of protection not less than that guaranteed under the Saudi PDPL and its executive regulations, including:

Obtaining your explicit consent,
Assessing the data protection level of the recipient country,
Using approved data transfer agreements.

5. User Rights

Under the Saudi PDPL, you have the following rights:

To be informed of how your data is collected, processed, and the legal basis for that processing — as outlined in this policy.
To request a copy of your personal data held by us.
To request correction, completion, or updating of inaccurate, incomplete, or outdated personal data.
To request deletion of your personal data in legally defined cases, such as the purpose of collection no longer existing or if you withdraw your consent.
To object to or restrict the processing of your data, within legal limits.

You may exercise these rights by contacting us via the email provided below. We will respond within 7 business days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze app performance.

Users can modify cookie settings through their device or app preferences. Please note that some features may not function properly if cookies are disabled.

7. Age Restriction

Attlan is intended for use by individuals aged 18 and above.

We do not knowingly collect personal data from children under this age.

8. Changes to This Privacy Policy

We reserve the right to update or amend this privacy policy at any time.

Users will be notified of any material changes through in-app notifications or registered email.

Continued use of the app after the changes are published constitutes acceptance of the revised policy.

9. Contact Us

For any inquiries or to exercise your privacy rights, please contact us via:

Email: attlansup@gmail.com

Or through the support page within the app.

Last Updated: 7/22/2025