Welcome to Attlan. These terms and conditions constitute a formal agreement that is legally binding between the representatives of the Attlan application and the service providers.
By using the Attlan app and its services, you confirm that you have read, understood, and fully agreed to these Terms and Conditions. If you do not agree with any part of these terms, you must immediately stop using the app and its affiliated services.
The service provider acknowledges and agrees that Attlan is an independent technology platform acting solely as an intermediary to facilitate communication and service provision between qualified service providers and customers.
The service provider bears full responsibility for performing the service and its quality, and for any consequences or claims arising therefrom.
Attlan reserves the right to amend or update these Terms and Conditions, service pricing, or subscription fees at any time at its sole discretion.
Continued use of the app after the amendments have been posted or communicated constitutes explicit and final acceptance of such changes.
Compliance with Laws: Full compliance with all applicable laws and regulations in the Kingdom of Saudi Arabia.
Accuracy of Information: Provide accurate, complete, and truthful information during registration and when using the services.
Legal Eligibility: You have the legal capacity to enter into this Agreement and are not violating any applicable laws by using the app.
Notification Review: Monitor and review all notices and communications issued by the app.
Product Safety: Comply with safety standards when transporting products or spare parts using your vehicles.
You are granted a limited, non-exclusive, non-transferable, non-sublicensable license to use the app solely for the purpose of providing services to customers via the platform.
Service providers are strictly prohibited from handling or transporting any prohibited materials under Saudi law or Attlan policies.
Service providers must obtain and maintain all required licenses, permits, and regulatory approvals necessary to perform their services on the app.
You must comply fully with all local laws and regulations governing transportation services and auto parts sales, and bear sole responsibility for any violation.
You are required to maintain your vehicles in a clean and operational condition in line with approved quality and safety standards to ensure safe and high-quality service delivery.
Attlan reserves the full right to deny service or suspend a provider's account at any time without the need to justify its decision.
Attlan expressly disclaims all warranties regarding the quality, punctuality, or competence of services provided by service providers.
The service provider agrees to indemnify and hold harmless Attlan, its representatives, and employees from any and all claims, losses, damages, liabilities, costs, and expenses arising from or related to any breach by the provider of these Terms or other Attlan policies.
You must maintain the confidentiality of all data and transactions related to Attlan and refrain from making any public statements that could harm its reputation or standing.
All intellectual property rights related to the app, its services, and content belong exclusively to Attlan.
Pricing varies based on service type, region, and timing, and includes operational fees.
The provider receives 85% of the service fee, while 10% goes to the app, and 5% covers operational and electronic processing costs.
Electronic: The amount is deducted via the app and the provider's share is added to their digital wallet, with withdrawal available within 48 hours.
Cash: Paid directly to the driver; the app's share is later deducted from the provider's wallet.
Providers are prohibited from contacting customers outside the scope of the requested service or using their data for unauthorized purposes.
Attlan may launch customer promotions and discounts. Providers must adhere to the approved pricing during such campaigns without objection or prior notice.
If a customer refuses to pay without valid reason, Attlan will make reasonable efforts to assist in recovery but does not guarantee collection or assume liability unless explicitly decided in exceptional cases.
You are responsible for the security of your account and password.
Your usage rights under this agreement are limited and non-transferable.
These terms are governed by the laws of Saudi Arabia. Disputes shall be resolved amicably within 30 days of notification. Failing that, Riyadh courts shall have jurisdiction.
These Terms and any referenced policies constitute the full agreement between Attlan and the provider, superseding all prior agreements.
Failure to enforce any right shall not be deemed a waiver. Waivers must be in writing and signed by an authorized representative.
If any clause is deemed invalid, the remainder shall remain enforceable.
These Terms are prepared in both Arabic and English. In case of conflict, the Arabic version prevails. Use of the app signifies agreement to these Terms. Terms are subject to change.
terms.lastUpdated 7/22/2025