These terms and conditions (the 'Agreement') constitute a legally binding contract governing your use of the 'Attlan' application, owned and operated by عبدالرحمن عبدالوهاب علي السليمي لتوجية مركبات النقل. The application functions as a technical intermediary platform aimed at facilitating communication between users and independent service providers who offer their services through the platform.
By using the application, you fully and unconditionally agree to these terms. If you do not agree to any part of them, you must immediately stop using the application. The user acknowledges that the services offered through the 'Attlan' app are provided by independent service providers and not directly by Attlan. Accordingly, Attlan expressly disclaims any warranties related to the quality, competence, timeliness, professionalism, or any errors, negligence, or misconduct committed by the service providers.
Attlan reserves the right to modify or update these terms and conditions, service fees, or the nature of the services provided at any time without prior notice.
Your continued use of the application after any changes constitutes implicit acceptance of such modifications. It is the user's responsibility to review the terms periodically.
By using the application, you agree and warrant that you will comply with all applicable laws and regulations in the Kingdom of Saudi Arabia.
You are responsible for the accuracy of all information you provide to the application (such as national ID or residence permit, location, vehicle type, and nature of the issue). Incorrect information may lead to improper service delivery or additional charges, and the app bears no responsibility in such cases.
You will regularly review notifications and alerts sent via the app.
You will use the services for personal purposes only and not for resale, redistribution, or commercial exploitation without prior written consent from Attlan.
You will not cause any harm to the application or other users.
You will not attempt to interfere with or disrupt the application's systems or infrastructure.
Attlan reserves the right to refuse service or suspend an account at any time without providing reasons.
You will treat service providers and Attlan support staff with respect and professionalism, refraining from abusive, threatening, or inappropriate behavior.
You are responsible for securing your personal belongings inside the vehicle before and during service delivery. Attlan and the service provider are not liable for any loss or damage of personal items.
Prices vary depending on the type of service, geographic location, and time of request, and include operational fees.
Attlan reserves the right to adjust prices or impose additional charges, with users being notified of any significant changes.
Payment must be made immediately upon service completion, either in cash or via approved payment methods within the application.
Direct payments to service providers outside the app are strictly prohibited.
If the fare meter or system malfunctions, the estimated price listed in the app shall apply.
Users may cancel a request before service execution begins, subject to payment of the defined operational fee.
Once work on the request has started, no refunds will be issued.
A reason for cancellation must be submitted to app administration upon request.
In case of a dispute regarding service quality or refund eligibility, the user must first attempt to resolve the issue directly with the service provider. Attlan may, at its discretion, assist in facilitating communication without being obligated to intervene or guarantee any outcome. Attlan reserves the right to review individual cases and decide whether to issue a partial or full refund of the app's service fees (if any), at its sole discretion.
Attlan shall not be liable for any incidental, special, consequential, or punitive damages arising from the use of the app or services.
To the maximum extent permitted under the laws of the Kingdom of Saudi Arabia, and in the event of any direct liability established against Attlan by a final and binding court judgment, the user agrees that Attlan's total liability shall not exceed a nominal amount, e.g., SAR 50, or the service fee paid by the user to Attlan (if any) during the month prior to the incident giving rise to liability.
Attlan shall not, under any circumstances, be liable for indirect, consequential, incidental, special, or punitive damages, loss of profits, data loss, business interruption, or reputational harm, even if advised of the possibility of such damages.
Users assume full responsibility for the risks associated with using the application.
Attlan makes no guarantees regarding the expected results from services.
By using the app, the user consents to the collection and use of their data in accordance with Attlan's published Privacy Policy, which outlines users' rights regarding their personal information.
Data collection and usage are governed by Attlan's Privacy Policy.
Users should carefully read the Privacy Policy to understand how their data is collected, processed, and used.
Users are fully responsible for maintaining the confidentiality of their account details and password.
Any unauthorized use of the account must be reported immediately.
You may terminate this agreement at any time by deleting the app or closing your account.
Attlan reserves the right to terminate the agreement immediately if you violate any of the terms.
This agreement shall be governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia.
The courts of the Kingdom of Saudi Arabia shall have exclusive jurisdiction over any disputes arising from it.
Notifications sent through the app or to the registered email address shall be deemed received and effective.
Attlan has the right to send official notices via the registered email or through the app.
If any provision of these terms is deemed unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
This Agreement constitutes the entire and final agreement between you and Attlan and supersedes all previous agreements.
The failure of Attlan to exercise any of its rights under these terms shall not be considered a waiver of such rights. Any waiver must be in writing and signed by an authorized representative of Attlan.
Attlan shall not be held responsible for any failure or delay in fulfilling its obligations under these terms if such failure or delay results from causes beyond its reasonable control, including but not limited to natural disasters, wars, acts of terrorism, civil unrest, government decisions, internet or communication outages, or technical failures of external service providers.
By using the 'Attlan' application, you acknowledge and agree to be fully bound by these terms and conditions, and you recognize Attlan's right to amend them in the future as needed.
Conclusion 7/22/2025